About Us

Full national coverage

NCI Group Australia operates in all States and Territories throughout Australia bringing specialist collections and repossession services to the finance and corporate sectors. Our expertise and specialization in these areas means that we can channel this to create tailored and seamless end to end solutions.

Flexibility to tailor the solution you seek

NCI Group Australia’s vision is to be the most respected service provider in Australia assisting our clients in meeting their business demands. We would be delighted to partner with your company to provide services and tailored solutions to meet your needs.

Proven, responsive, compliant and committed

These are the essential attributes we must continue to demonstrate as your trusted financial services support partner.

Providing results driven collections and repossession solutions to medium and large corporations has been the NCI Group’s specialty for 46 years. Our evolution into complimentary support services ensures we are committed to extending our long-term partnership our clients.

As a valued client, you should demand that your suppliers to be highly capable and proficient in their field. Since 1971, NCI Group Australia has demonstrated a long-term and successful track record in collections and repossession solutions to financial services sector in Australia and we have continued to evolve and change to meet our client’s needs.

We will work with you to tailor processes and systems that meet your business needs. As we come to fully understand your ongoing and future requirements, this will evolve. Adopting agile processes and concepts for change allows us to work collaboratively together with you to identify and implement continuous improvement across the board.

The Federal government and its regulatory bodies are placing increasing focus on legislative obligations for finance companies and businesses. Our risk management services and stringent adherence to legislative obligations, well developed controls and associated processes, ensures full regulatory compliance throughout our business and national mercantile agent network. We continue to monitor ongoing regulatory change and put into place appropriate controls and processes to ensure ongoing compliance with these legislative obligations.