Field Calls

field call

Field calls can be an effective way of negotiating a payment and to determine the customer’s financial position and ability to pay.   Our national team of experienced and licensed field agents will work with your customers to negotiate the best possible outcome.

Services available with field calls include:

  • Verifying current contact details of the customer
  • Obtaining and update current residential and employment details
  • Providing a detailed condition reports and providing photographic evidence of the asset condition
  • Identifying current registration and insurance details
  • Negotiating payments arrangements and payment schedules
  • Establishing a debtors financial position and identifying potential hardship claims
  • Skip tracing